Technical Support

Q&A

Here are some common questions and answers:

• Q: How to download the "Battle and Sweep" app? A: You can search for "Battle and Sweep" in major app stores to download and install it.
• Q: Is the app paid? A: The "Battle and Sweep" app is free to download.

The app crashes or freezes

If the app crashes or freezes, please try the following operations:

1. Check if your device has enough storage space.
2. Make sure your device system is updated to the latest version.
3. Try uninstalling and reinstalling the app.

A function cannot be used normally

If you find that a function cannot be used normally, you can:

1. Check if there is an available update for the app and update it to the latest version in time.
2. Check if the network connection is stable.
3. If the problem still exists, please contact us to report the specific situation.

Contact us

Our working hours are from 9:00 am to 5:00 pm (local time) from Monday to Friday. If you have any questions or suggestions, you can contact us in the following ways:

Name: Email: Feedback content: Submit

Privacy Policy

Information collection and use

When using the "Battle and Sweep" app, we may collect the following information:

• Personal information: Such as your name, email address, etc., for account registration and identity verification.
• Device information: Including device model, operating system version, etc., to optimize app performance and provide a better user experience.
• Usage information: Record your operational behaviors in the app, such as the functions used, the content browsed, etc., for analysis and improvement of the app.

We collect this information to provide and improve app services, ensure the security of the app, and comply with relevant laws and regulations.

Information storage and security

We will take reasonable technical and management measures to ensure the security of your information storage. Your information will be stored on our secure server and encrypted to prevent information leakage, loss or damage.

However, the Internet environment is not completely secure. We cannot guarantee the absolute security of information transmission. If you find any information security issues, please contact us in time.

Information sharing and disclosure

We will not sell your personal information to third parties. However, in the following cases, we may share your information with third parties:

• Cooperate with service providers to provide you with better services, such as payment processing, data analysis, etc.
• Comply with the requirements of laws and regulations, such as responding to the investigation or legal procedures of government agencies.
• In cases of mergers, acquisitions or asset transfers, transfer your information to relevant parties.

When sharing information with third parties, we will require them to comply with strict confidentiality and security regulations.

Your rights

You have the right to access, correct and delete your personal information, and you can also choose to stop receiving our marketing information. If you need to exercise these rights, please contact us. We will process your request within a reasonable time.

Changes and updates

We may change and update this privacy policy according to business development and legal and regulatory requirements. The changed privacy policy will be announced in the app. You can view the latest version at any time. If you continue to use the app, it means you agree to accept the changed privacy policy.

Contact us

If you have any questions or suggestions about this privacy policy, please contact us via the following email: hoigio@126.com